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Terms and Conditions

Conditions of Use:

Detailed description of goods and/or services: Neesin Investments is a supplier of domestic kitchen goods.

Delivery policy: Subject to availability and receipt of payment, requests will be processed within 1 day and delivery confirmed by way email.

Return and Refunds policy: The provision of goods and services by Neesin Investments is subject to availability. In cases of unavailability,  Neesin Investments will refund the client in full within 30 days.

For Guarantee please go to the FAQ page for details.

For Customer privacy policy please go to privacy page for details. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: .

Payment options accepted: Payment may be made by credit card , debit card , bank transfer or deposit into the Pro-tec bank account, the details of which will be provided on request.  

Responsibility: Neesin Investments  takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods .

Country of domicile: This website is governed by the laws of South Africa and  Neesin Investments chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, Durban.

Variation:  Neesin Investments may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information This website is run by Neesin Investments (Close Corporation) based in South Africa trading as Pro-tec and with registration number and N R Mawbey as Member. Neesin Investments  contact details Support : email nick@pro-tecc(dot)co(dot)za Support: telephone 031 3134700